Shipping & Returns

Section 01

Shipping

• Orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed.
• Shipping costs are calculated and shown at checkout before you pay. Standard delivery is typically 3–5 business days after processing; express is 1–2 business days.
• Cards from live breaks are shipped within 14 business days after the break.
• You will receive a tracking number by email when your order ships. Allow 24–48 hours for tracking to update.
• Please check your address at checkout. We are not responsible for orders shipped to an address entered incorrectly.

Section 02

Lost or damaged packages

If your order arrives damaged or is lost in transit, email support@viprips.com within 7 days of the delivery date (or expected delivery date) with your order number and photos, and we will make it right with a replacement or refund.

Section 03

Returns and refunds

• Break spots: final sale once the break begins. If a break does not fill and we cancel it, every purchaser is refunded in full.
• Sealed product: may be returned within 7 days of delivery if it is still factory-sealed and in the condition you received it. Opened product cannot be returned.
• Merch: may be returned within 7 days of delivery if unworn, unwashed and with tags attached.
• To start a return, email support@viprips.com with your order number. Approved returns ship to VIPRIPS Returns, 1245 S Military Trl, Deerfield Beach, FL 33442. Return shipping is paid by the buyer unless the item was defective or we sent the wrong item.
• Refunds are issued to the original payment method within 10 business days of receiving and inspecting the return.

See also our Terms of Use.